One platform, all channels, every customer
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"Having one centralized solution has revolutionized how we conduct our business. We've increased our connectivity by 20%, can run multiple outbound and inbound campaigns with ease."
TeleQuest Voice Services, Bacolod
LIKE WHAT YOU SEE?
THE FUTURE OF CUSTOMER
ENGAGEMENT IN THE PHILIPPINES
GET IN TOUCH
"Having one centralized solution has revolutionized how we conduct our business. We've increased our connectivity by 20%, can run multiple outbound and inbound campaigns with ease."
TeleQuest Voice Services, Bacolod
Get in touch today and see how we can increase agent productivity while lowering your technology costs
Get in touch today and see how we can increase agent productivity while lowering your technology costs
Visibility & Reporting - Give your management team full visibility of agent productivity. Easily see real-time data at a glance or set up custom reports for detailed insights.
Progressive Dial - Increase ROI & reduce wait times by connecting your agents to live customers automatically
Omnichannel - Remove the hassel of multiple software and replace with one omnichannel solution allowing your experts to focus on what they do best - delivering incredible human to human customer service
Connex One is at the forefront of call centre technology, handling over 14 million transactions a day worldwide and significantly improving customer experiences for our roster of clients. Our platform is adaptable so you will have an individually tailored solution perfect for your business needs. Engage with your customers your way with Connex One.
Your New Customer Engagement Platform...
New Connex One customers have seen a 25% increase in sales within the first 4 weeks of implementing the platform
New Connex One customers have seen a 25% increase in sales within the first 4 weeks of implementing the platform
USED BY OVER 600 CONTACT CENTRES WORLDWIDE
CONSISTANT AND RELIABLE
With our entirely cloud based software, 99.9% up-time and secure accreditations, you can rely on the Connex One platform to deliver a consistent service to your customers
SIMPLE PRICING
INCREASE PRODUCTIVITY
SIMPLE USER INTERFACE
Easy to use front end and powered by a robust system, allowing for real time visibility and control with intuitive data insights
Cut down agents admin time with clever API systems, while creating new leads, as well as revitalising your customer retention programme
No hidden fees - no instillation costs or costs for support. Just a powerful system with great service
CONSISTANT AND RELIABLE
SIMPLE USER INTERFACE
INCREASE PRODUCTIVITY
SIMPLE PRICING
With our entirely cloud based software, 99.9% up-time and secure accreditations, you can rely on the Connex One platform to deliver a consistent service to your customers
Easy to use front end and powered by a robust system, allowing for real time visibility and control with intuitive data insights
Cut down agents admin time with clever API systems, while creating new leads, as well as revitalising you customer retention programme
No hidden fees - no instillation costs or costs for support. Just a powerful system with great service
THE FUTURE IS CALLING
Athena AI - A bot with brainpower - providing detailed analysis of all customer voice interactions and much more
Gamification - Clever and fun gaming mechanics 'Gamification' encourage your teams to hit their KPIs, whether that’s “increase lead conversions” or “better customer service rating”.
Platform Integration - The ability to integrate with a variety of the world’s leading software whether it be CRM systems such as Hubspot or ticketing systems like Zendesk